The second stage in Bennett’s model of intercultural sensitivity is defense. As someone moves from a lack of awareness of difference (the denial stage, see http://contextualliving.blogspot.com/2011/02/loving-our-neighbor-insights-from.html) into more contact with cultural difference, the initial experience and reaction is often negative. Differences, at this stage, are perceived as threatening to one’s sense of reality and to one’s identity, and a common reaction is to try to preserve the absoluteness of one’s worldview, in the fact of the growing awareness of difference.
Defense is characterized by polarization (“us” vs. “them”), and by a positive stereotyping of one’s own culture and identity, and a negative stereotyping of the other. Bennett refers to the negative view of the other as denigration – negative stereotyping based on race, religion, age, gender, or any other assumed indicator of difference. He refers to the positive sense of self as superiority – positive evaluation of one’s own status, with the idea that everything has evolved and will evolve in our direction (the sense of ourselves as “civilized,” etc.).
Note that defense is the predominant orientation of nation-building and nationalism. And that it deepens in times of conflict between peoples, e.g., the Palestinian-Israeli conflict, the conflict between Bosnians, Serbs and Croatians in the former Yugoslavia , between Muslims and Christians post-9/11, etc. (I remember my shock, the first time I returned to the U.S. post-9/11, to see Christmas light decorations in the shape and colors of the American flag, and all the “God bless America” bumper stickers everywhere.)
Note also that at the defense stage, the "knowledge" of the other is shallow and superficial. There is an Arab proverb, "he who is ignorant of something, is its enemy." We can most easily negatively stereotype and believe the worst about others, when we do not know them, when we do not have personal relationship with them. Most of the Americans that I know, that are most suspicious of Muslims and of Islam, do not have friendships, or even basic relationships, with Muslims.
Bennett notes a variation on the polarization of the defense stage, which he refers to as reversal – the denigration of one’s own culture, and assumption of the superiority of a different culture. Although this may look more positive toward another culture than defense normally does, it is “only changing the center of ethnocentrism.” Reversal is common for people who go abroad and begin adapting to another culture, like Peace Corps volunteers. It can also occur for anyone who gets involved with another group of people and takes up “their cause.”
It is probably fairly self-evident why and how being at the defense stage, hinders love of neighbor. Again, love of neighbor requires relationship, building something positive together, coexistence. A sense of one’s own superiority, while denigrating the different other, is a serious roadblock to loving one’s neighbor. Whether it is Israeli Jews thinking of Palestinians as “dirty Arabs,” “terrorists,” etc., or Americans wondering “what’s wrong with those Muslims, that they are always so violent,” the negative stereotyping of others – especially in situations of conflict, in which love of neighbor is most necessary – makes it hard to move in that direction.
In fact, defense actually embodies hatred of our neighbor, pushing them away, disrespecting and mistreating, etc. The danger, if we continue on the “downward” slide of defense, is that we will end up at the point of villainization and dehumanization of the other. The end of this ugly road is the possibility of doing anything to the other, including ethnic cleansing and extermination, with no twinge of conscience. And obviously, this is not the road of loving one’s neighbor.
Why did Jesus use the Samaritan as the example of love of neighbor, when asked “who is my neighbor?” He chose the example of the people whom the Jews at that time had the worst relationship with, characterized by superiority, denigration, and avoidance; characterized, in fact, by hatred. And Jesus’ point was that those that they most disliked, are the ones that they must learn to love, if they are to fulfill God’s command to love their neighbor.
We cannot live in a state of feeling threatened by those who are different from us, and fulfill Jesus’ command to love our neighbor. We cannot allow ourselves to dwell in “us” / “them” thinking, where we are always criticizing “those people,” and love our neighbor. We cannot take pride in our own superiority, and denigrate those different others, and love our neighbor. And most obviously, we cannot embrace the demonization and dehumanization of others, and love our neighbor.
If we want to fulfill Jesus’ command to love our neighbor, we must move beyond the ethnocentric stage of defense.
(Coming next: how minimization hinders love of neighbor)
*For full treatment of Bennett’s model, see
Bennett, Milton J., “Towards Ethnorelativism: A Developmental Model of Intercultural Sensitivity.” In Paige, R.M. (Ed). (1993) Education for the Intercultural Experience (2nd ed., p. 21-71). Yarmouth , ME : Intercultural Press.
Bennett, Milton J., “Becoming Interculturally Competent.” In Wurzel, Jaime S., ed., Toward multiculturalism: A reader in multicultural education (2nd ed., pp. 62-77). Newton , MA : Intercultural Resource Corporation, 2004.